LANCOM Support Knowledgebase
Document No. 1907.1216.3308.MMÜL - V1.20
Apple iOS clients cannot access the Public Spot login via HTTPS
This document describes why Apple iOS clients (iPhone and iPad) cannot access the Public Spot login page via HTTPS and how to correct this.
A LANCOM device with the Public Spot option comes with its own SSL certificate, which names the certificate issuer as LANCOM Systems. However, this certificate is not from a recognized issuer.
For this reason, some clients—such as iOS devices—do not trust certificates from unknown issuers and will refuse to connect to them.
By default, the setting under
Public Spot -> Authentication -> Protocol of login page
HTTP - Public Spot login and state pages are not encrypted during transfer
is enabled. The login to the Public Spot is conducted via
It is possible to purchase an SSL certificate from a recognized issuer (such as VeriSign) and upload it to the LANCOM device that operates the Public Spot.
1) Connect to the router via the web interface (WEBconfig) and switch to the menu
File management -> Upload certificate or file
2) Upload this
to the device.
We recommend you obtain and upload the certificate as a PKCS#12 file, as it contains all of the necessary components (private key, root CA and SSL certificate) and greatly simplifies the operation.
3) Using LANconfig, open the
configuration for the LANCOM router
4) Navigate to the menu
Public Spot -> Server -> Operational settings
, enter the
Certificate Name (CN)
6) Change to the menu
IPv4 -> DNS -> Host names
7) In the table
, enter the
IP address of the Public Spot gateway
Catchwords: iOS; Apple; iPad; iPhone; HTTPS; Public Spot; Login Page
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