LANCOM Support Knowledgebase
Document No. 1908.0616.3326.RHOO - V2.10
Troubleshooting guide: LANconfig cannot be used to pair a LANCOM R88x device with the LMC
A LANCOM device of
type R-883x is to be paired with the LANCOM Management Cloud (LMC) with the help of LANconfig
. However, the process does not complete and the
pairing state is stuck at “Pairing initiated”
By default, devices of the R-88x series have the
SSH protocol disabled
. For this reason, LANconfig is unable to send the
command required for pairing to the device by means of the SSH protocol
1) Open the
configuration for the device in LANconfig
and switch to the menu item
Management -> Admin -> Ports
Activate the SSH protocol.
3) Write the configuration back to the LANCOM router.
It is now possible to pair with the LANCOM Management Cloud.
Catchwords: R883x; lmc; cloud; claining; telekom
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