LANCOM Support Knowledgebase Document No. 1512.1809.3816.RHOO - V2.40

LANCOM Advanced VPN Client: How to perform a license upgrade



Description:

This document describes how to perform a license upgrade for the LANCOM Advanced VPN Client.

    Note:
    Before performing a license update, please check whether your license version is applicable for an upgrade key.

    To find out which version of the LANCOM Advanced VPN Client you are currently using, navigate to the menu Help -> License data and activation:



    If you have not installed the software, please send the 8-digit serial number of your license (beginning with 210, 211 or 212) by e-mail to LANCOM Support for a version check.


Requirements:
  • Licensed LANCOM Advanced VPN Client
  • Paid upgrade license for the LANCOM Advanced VPN Client (item no. 61603)

    Upgrade licenses are available exclusively from specialist resellers or distributors. It is not possible to source a license from LANCOM Systems directly.


Procedure:

1) In order to perform the license upgrade, you need the 8-digit serial number of your license together with the 15-character alphanumeric upgrade key (in the form XXXXX-XXXXX-XXXXX).

2) Access the LANCOM website where you can perform the license upgrade. Use the following link:

https://www.lancom-systems.com/service-support/registrations/software/update/

3) Enter the 8-digit serial number of your license along with the license key and the 15-character upgrade key into the text fields of the upgrade form, and then click Send.



4) You will then receive a new, 20-character license key in the form XXXX-XXXX-XXXX-XXXX-XXXX.

5) Make a note of this new license key. You use the 8-digit serial number of your license together with the new license key to activate your LANCOM Advanced VPN Client.

Catchwords: avc; license; upgrade
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