LANCOM Support Knowledgebase Document No. 1801.2213.0802.RHOO - V1.20

Where is the reset button on LANCOM products, and how is it operated?



Description:

This document provides an overview of the different locations of the reset button on LANCOM routers, access points and switches, and describes how to use it to perform a reset.

Products
Location of reset button
How do I carry out a reset?
  • LANCOM L54 Serie
  • LANCOM L-3xxagn Series
  • LANCOM L-4xxagn Series
  • LANCOM L-13xxacn Series
  • LANCOM 17xx Series
  • LANCOM L-822acn
  • LANCOM LN-830acn
  • LANCOM LN-86x Series
  • LANCOM LN-170x Series
  • LANCOM WLC-4006(+)
  • LANCOM DSL/I-10+
  • LANCOM 730VA
  • LANCOM 730-4G
  • LANCOM 800+
  • LANCOM 821+
  • LANCOM 831A
  • LANCOM 16xx Series
  • LANCOM 17xx Series
  • LANCOM 18xx Series
  • LANCOM 3x50 Series
The reset button is located on the
rear panel of the device.
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the LEDs on the LANCOM router/access point light up.
    • Then release the reset button.
  • LANCOM 1783VA
  • LANCOM 1783VA-4G
  • LANCOM 1784VA
  • LANCOM 1783VAW
  • LANCOM 883 VoIP
  • LANCOM 884 VoIP
The reset button is located on the
front panel of the device (lower right corner).
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the LEDs on the LANCOM router/access point light up.
    • Then release the reset button.
  • LANCOM 7x11 / 8011 VPN
  • LANCOM 7100(+) VPN
  • LANCOM 9100(+) VPN
  • LANCOM WLC-4025
  • LANCOM WLC-4025+
  • LANCOM WLC-4100
The reset button is located on the
front panel of the device.
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the LEDs on the LANCOM router light up.
    • Then release the reset button.
  • LANCOM OAP-54-1 Wireless
  • LANCOM OAC-54-1 Wireless
  • LANCOM OAP-321
  • LANCOM OAP-322
This device has a serial port,
which is used for resetting.


The device is supplied with a reset connector, which
plugs into the serial port.
    • Turn on the device and wait until the boot process is completed.
    • With the device switched on, plug the reset connector into the COM/Reset port.
    • Wait until all LEDs are off.
    • Remove the reset connector from the COM/Reset port.
  • LANCOM OAP-3G
  • LANCOM OAP-321-3G
This device has a blind screw cap marked with SIM/Reset.

This fitting covers the slot for the SIM card a small red reset button.
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the LEDs on the LANCOM access point light up.
    • Then release the reset button.
  • LANCOM OAP-821
  • LANCOM OAP-822
The reset button is located on the
device panel that accommodates LEDs for the ETH ports
(under a transparent screw cap).
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the LEDs on the LANCOM access point light up.
    • Then release the reset button.
  • LANCOM OAP-54 Wireless
  • LANCOM OAP-310agn Wireless
The reset button is located on the
device panel that accommodates the WAN and ETH ports.
    • Unplug the LAN cable from its connector on the LANCOM. This interrupts the electricity supply over the PoE cable.
    • Keep the reset button pressed while plugging in the PoE/LAN cable again.
    • The Message LED starts to blink.
    • After ca. 5 seconds, the LED stops blinking and you can release the button.
  • LANCOM OAP-382
The reset button is located on the
device panel that accommodates the ETH and SFP ports.
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button and keep it pressed
      until the
      Power LED on the LANCOM lights up again continuously.
    • Then release the reset button.
  • LANCOM IAP-54 Wireless
  • LANCOM IAP-321
  • LANCOM IAP-322
  • LANCOM IAP-321-3G
  • LANCOM IAP-3G
The reset button is located on the
underside of the device .
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until the Power LED on the LANCOM light up continuously in red.
    • Then release the reset button.
  • LANCOM GS-1224
  • LANCOM GS-1224P
The reset/mode button is located on the
front panel of the device .
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the LEDs on the LANCOM switch light up.
    • Then release the reset button.
  • LANCOM GS-2326(P)
  • LANCOM GS-2326(P)+
  • LANCOM GS-2352(P)
  • LANCOM GS-2310P
  • LANCOM GS-1328
  • LANCOM GS-2328x
The reset/mode button is located on the
front panel of the device .
  • Turn on the device and wait until the boot process is completed.
  • Press the reset button for about 10 seconds
    until all of the LEDs on the LANCOM switch light up.
  • Then release the reset button.
  • LANCOM ES-2126
  • LANCOM ES-2126+
  • LANCOM ES-2126P
  • LANCOM ES-2126P+
  • LANCOM GS-2124
The reset button is located on the
front panel of the device .
    • Pressing the reset button on these devices does not return the device to its factory settings, it only causes the device to be restarted.
    • These devices can only be returned to their factory settings via the configuration interface. See the device manual for instructions.
  • LANCOM 800 Office
  • LANCOM 1000
  • LANCOM 1100
  • LANCOM 2000
  • LANCOM DSL/10
  • LANCOM DSL /I-10 Office
  • LANCOM DSL /I-1611 Office
The reset button is located
behind the front panel of the device.
    • Turn on the device and wait until the boot process is completed.
    • Press the reset button for about 5 seconds
      until all of the WAN LEDs on the LANCOM router light up.
    • Then release the reset button.

Catchwords: reset; button; function
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