LANCOM Support Knowledgebase
Document No. 1907.1217.0113.MMÜL - V1.10
myVPN: Obtaining and installing a myVPN profile as of iOS 12.2
Starting with iOS version 12.2, profiles have to be installed separately in the settings of the iPad or iPhone. This also applies to the myVPN app.
This article describes how a myVPN profile can be obtained and installed with an iPad or iPhone
as of iOS version 12.2
How to setup the myVPN profile on the router and obtain a profile with
iOS up to and including version 12.1
is described in the following article
Apple iPad or iPhone with iOS from version 12.2
Installed myVPN app. This is available free of charge from the Apple App Store.
1) Start the myVPN app and click
Manually add device
2) Enter the
of the router from which the
is to be obtained.
You can also specify the
if your scenario does not use the default port
3) Click on the
4) Enter the
pin to obtain the profile
5) Confirm the warning message by clicking on
6) Click on
to download the profile.
7) Confirm the message by clicking on
8) Switch to the
for your iPad or iPhone and click
9) Click on
If the profile is not installed within 8 minutes of the download, the profile will be deleted and it must be downloaded again.
10) Enter your
11) Confirm the message by clicking on
12) Enter the
pin of your myVPN profile
13) Complete the installation of the myVPN profile with a click on
14) This concludes the download and installation of the
15) To establish the VPN connection, switch to the menu
and click on
Catchwords: iOS 12.2; myVPN; Profile download; profile; download
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