|LANCOM Systems Support KnowledgeBase - Support Information|
Document No: 1809.0316.5953.RHOO
If a defect occurs on a LANCOM device that is outside the warranty period, you can have it repaired by the LANCOM service partner aixtema GmbH, if required, at your own cost.
To do this, you must do the following:
1. In the outlet store of our service partner, you must first acquire a review fee:
2. After receiving the payment for the LANCOM review fee, you will receive an RMA document from our service partner with all the information you need to send in your LANCOM device.
Note: This service is non-refundable!
If you have any questions, please contact the aixtema GmbH directly:
Tel.: +49 241 70515-0